Effective Date: September 22, 2025
Welcome to the website of Acacia Roofing & Construction (“Company”, “we”, “us”, or “our”). Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.acaciaroof.com, use our services, or interact with us in any other way.
By using our website or services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect two types of information:
a. Personal Information
We may collect personal details that you voluntarily provide to us when you:
- Request an estimate or service
- Submit a contact form
- Call, email, or text us
- Interact with us on social media
This may include:
- Name
- Email address
- Phone number
- Physical address
- Insurance information (if applicable)
- Project details
- Any other personal info you choose to share
b. Non-Personal Information
When you visit our website, we may collect information that does not identify you personally, such as:
- Browser type and version
- IP address
- Device type
- Pages visited
- Time spent on our site
- Referring website
This information helps us improve website performance and user experience.
2. How We Use Your Information
We use your information to:
- Provide roofing and construction services
- Respond to inquiries and follow-up requests
- Process insurance claims on your behalf
- Schedule inspections and projects
- Send estimates, invoices, and other documents
- Improve our website functionality and services
- Communicate updates, promotions, or policy changes
- Comply with legal and regulatory obligations
3. How We Share Your Information
We do not sell or rent your personal information. We may share your information in the following situations:
- With trusted contractors and subcontractors for service delivery
- With insurance adjusters and carriers when acting as your representative
- With service providers who assist us in running our business (e.g., website host, CRM, payment processors)
- As required by law or to respond to legal requests
All third parties are required to keep your information secure and confidential.
4. Cookies and Tracking Technologies
Our website may use cookies, pixel tags, and similar technologies to enhance user experience, track analytics, and improve performance.
You can control or disable cookies through your browser settings. However, some site features may not function properly without them.
5. Data Security
We take reasonable administrative, technical, and physical security measures to protect your personal information. However, no internet transmission is 100% secure. We cannot guarantee absolute data security.
6. Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your information
- Opt-out of marketing communications
- Limit the use and disclosure of sensitive information
To exercise any of these rights, contact us using the information below.
7. Third-Party Links
Our website may contain links to external sites (e.g., social media, insurance carriers, partner businesses). We are not responsible for the content or privacy practices of those sites. Please review their policies separately.
8. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices, services, or legal requirements. When we do, we’ll revise the “Effective Date” at the top.
We encourage you to review this page periodically for any updates.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Acacia Roofing & Construction
📍 4137 Carmichael Road, Suite 336, Montgomery, AL 36106
📞 (334) 430-5079
📧 [email protected]
🌐 www.acaciaroof.com